FAQ

Default solution folder, feel free to edit or delete it.

I am running version 5.0-1.05 how do I upgrade?
Upgrade to V5.0-1.13 first then V5.1
Thu, 31 Jul, 2014 at 10:12 AM
I am sill on version 4.4 can I upgrade to V5.1?
Yes, please upgrade to V4.5 then V5.0 then V5.1
Thu, 31 Jul, 2014 at 10:13 AM
After upgrading to V5.0 my licence is showing as invalid what now?
Please apply for a replacement licence here
Thu, 31 Jul, 2014 at 10:13 AM
After upgrading to V5 I can't login with my old user, what do I need to do?
Please login with the new default "superadmin@mutiny.com" and "password"
Thu, 31 Jul, 2014 at 10:14 AM
Do I need a licence for the home use version?
no, the system will monitor up to 10 devices without a licence 
Thu, 31 Jul, 2014 at 10:15 AM
Do you offer discounts for Schools?
Yes, please see the Academic section
Thu, 31 Jul, 2014 at 10:16 AM
How do I use the new DHCP monitoring agent?
Open the node running the DHCP server role, select the agents group, select Add/Remove Agents and select "Windows DHCP-Range Monitor" and [Apply]
Thu, 31 Jul, 2014 at 10:16 AM
How do I access the node data and node software spreadsheets?
Add a password to the “Backup” user password field in the [Admin]=>[Backup/Restore] and update Net browse to your mutiny system \\your.mutiny\mutiny an...
Thu, 31 Jul, 2014 at 10:17 AM
What does the short format email alert look like?
Subject: Disk Warning Alert for MUTINY-GOLDMINE Alert from Mutiny mutiny.your.domain. Event ID 43 - Disk Space: Drive C: Disk Warning on MUTINY-GOLDMI...
Thu, 31 Jul, 2014 at 10:18 AM
What are the default users on a new Mutiny?
The console (setting IP address) is "admin" and "mutiny" and the Web front end is "superadmin@mutiny.com" and "password&...
Thu, 31 Jul, 2014 at 10:19 AM