Standard Polling Methods

Mutiny’s primary method of monitoring devices is through SNMP polling. This allows Mutiny to query network-attached devices at regular intervals and collect telemetry data for:

  • Alerts – raising notifications based on thresholds or status changes.

  • Historical reporting – storing data for long-term graphing and trend analysis.

Mutiny already includes built-in SNMP adapters for the vast majority of commonly deployed vendor equipment, so in most cases your devices will work out-of-the-box with no additional setup. These adapters are developed against vendors’ published MIBs to ensure accurate and reliable telemetry collection.

If you have a device that is not currently supported, Mutiny can create a new SNMP adapter under your existing support contract at no additional cost. To help us do this, you can submit:

This information allows us to quickly build and test a compatible adapter for your environment.

Alternative Data Sources

  • Published APIs
    If devices do not support SNMP but provide a published API, Mutiny can retrieve telemetry in a similar way, provided that a valid API key or credentials are supplied.

  • Building Management System (BMS)
    If individual devices lack SNMP or API support but are connected to a BMS, it may be possible to poll the BMS instead. The BMS must expose data through SNMP (with published MIBs) or an API. If the data is logically structured, Mutiny can collect it and add it to a predefined dashboard.

  • Web GUIs (Display Only)
    Where no SNMP or API access is possible, telemetry data may sometimes be displayed on Mutiny dashboards by embedding data from device web GUIs. However, this approach does not allow Mutiny to store historical data or generate alerts.

  • Scraping or CLI Polling (Not Recommended)
    As a last resort, Mutiny could develop custom adapters to scrape telemetry directly from device web GUIs (HTTP) or command-line interfaces (SSH). This method is fragile, as any firmware update could break the adapter, requiring redevelopment. For this reason, it is considered highly undesirable.

Information Required

To proceed, we need to confirm:

  1. Which of the devices you wish to monitor run an SNMP agent and have published MIBs that Mutiny can access?

  2. Which of the devices you wish to monitor provide a published API that Mutiny can access?

  3. Are the devices connected to a BMS that exposes data via SNMP (with published MIBs) or an API, and could Mutiny be granted access?

If the answer to all three is No, options are limited to display-only dashboards or custom adapter development.

Adapter Development and Support

  • SNMP Adapters – New SNMP adapters can be developed at no additional cost under your current Mutiny support contract.

  • API Adapters – May also be possible free of charge if the API follows a standard architecture.

  • Web-scraping or SSH Adapters – Would incur additional charges, as they require non-standard development and may need specialist input.

Next Steps

If you would like to move forward, please contact Mutiny Support so we can gather the required details and assess your requirements in more detail.